Privacy Policy

Costello Crafts

Our website address is:

Privacy Policy

This privacy policy sets out how Costello Crafts uses and protects any information that you give Costello Crafts when you use this website.

Costello Crafts is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Costello Crafts may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st March 2019.

What Information we collect

We may collect the following information:

  • name and title
  • contact information including telephone number, email address, postal address and other demographic information such as postcode
  • other information relevant to customer surveys and items of interest

What we do with the Information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Order Processing
  • Internal record keeping
  • Use the information to improve services
  • We may periodically send you emails to provide you with information about Costello Crafts using the contact details which you have provided
  • We may use the information to customise the website according to your interests


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

This website is protected by Secure Sockets Layer (SSL), the standard technology for keeping an internet connection secure. Any data is encrypted as it is sent over the connection, preventing anyone else from reading it .

Payments are made directly via Paypal or Stripe Payment Gateways. We do not collect or store your credit card details.

Links to other Websites

Our website may contain links to other websites of interest. However, once you use these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Other sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your Personal Information

Unless you give your permission or we are required by law to do so, we will not distribute your personal information to third parties. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you by Costello Crafts, please contact Costello Crafts

Please contact Costello Crafts as soon as possible if you believe that any information we are holding on you is incorrect or incomplete. We will promptly amend any information found to be incorrect or incomplete. You can also request that we erase any personal data we hold about you. Any data we are obliged to keep for administrative, legal, or security purposes is not included.